1) Agreement & definitions

UltraGen Technologies ("UltraGen", "we", "us", or "our") operates this website and provides software, hardware, and IoT services (the "Services"). "You" means the person or entity using the Services. By accessing or using the Services, you agree to these Terms and our Privacy Policy.

2) Eligibility & accounts

You must have the authority to enter into these Terms. If you create an account, you are responsible for safeguarding credentials and for all activities under your account. Notify us immediately of any unauthorized use.

3) Scope of services

Project‑based work is governed by written proposals, SOWs, or order forms (each, an "Order"). In case of conflict, an Order prevails over these Terms for the specific project.

• We may improve or modify the Services over time.
• Beta or trial features are provided "as is" and may be changed or discontinued.

4) Proposals, fees & payments

• Quotes are typically valid for 15–30 days unless stated otherwise.
• Invoices are due upon receipt unless an Order specifies milestones or retainers.
• Late amounts may incur reasonable interest and collection costs as allowed by law.
• Taxes, duties, and government charges are your responsibility (exclusive of our fees).
• Hardware purchases or third‑party fees (e.g., cloud, SIMs, licenses) are billed separately unless expressly included.

5) Intellectual property

• Your materials: You retain ownership of content, data, and brand assets you provide. You grant us a limited license to use them solely to deliver the Services.
• Deliverables: Unless an Order says otherwise, upon full payment you receive a worldwide, perpetual license to use project deliverables for your business. We may reuse non‑confidential, generic know‑how, templates, and pre‑existing tools.
• Open source & third‑party: Some components may be subject to their own licenses. We will identify material third‑party terms in the Order or documentation.

6) Acceptable use

You agree not to misuse the Services or use them to violate law, infringe IP, harm security, spam, or interfere with networks. For IoT services, you must follow reasonable security practices (e.g., rotate keys, manage access, and install updates).

7) Confidentiality & customer data

Each party may access the other's confidential information. We will use reasonable safeguards and only use your confidential information to deliver the Services. Personal data is handled per our Privacy Policy and applicable law (including India's DPDP Act, 2023).

8) Third‑party services

The Services may integrate third‑party products (e.g., hosting, analytics, payment gateways, notification providers). Their terms and privacy practices apply to their components. We are not responsible for third‑party outages or changes.

9) Warranties & disclaimers

• We will provide Services in a professional and workmanlike manner.
• Except as stated in an Order, the Services are provided "as is" without warranties of merchantability, fitness, or non‑infringement.
• We do not guarantee specific rankings, revenue, or outcomes, and timelines may be impacted by third‑party dependencies.

10) Limitation of liability

To the maximum extent permitted by law, UltraGen is not liable for any indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, data, or business opportunities. Our total liability for claims under these Terms is limited to the amounts you paid to us for the Services giving rise to the claim in the 3 months preceding the event.

11) Indemnification

You agree to indemnify and hold UltraGen harmless from claims arising out of your unlawful use of the Services or content you provide, except to the extent caused by our breach or willful misconduct.

12) Term, suspension & termination

• We may suspend or terminate access if you materially breach these Terms or an Order.
• Either party may terminate an Order for convenience with 14 days' notice unless the Order states otherwise. Fees for completed work and committed costs remain payable.
• On termination, your licenses to our materials end except as expressly granted in an Order.

13) Governing law & disputes

These Terms are governed by the laws of India. Courts in Rajkot, Gujarat shall have exclusive jurisdiction, subject to any arbitration clause agreed in an Order. Nothing limits either party’s right to seek injunctive relief.

14) General terms

• Changes: We may update these Terms; continued use constitutes acceptance of the updated Terms.
• Force majeure: Neither party is liable for delays beyond reasonable control (e.g., natural events, outages, strikes).
• Assignment: You may not assign these Terms without our consent; we may assign in connection with a merger or sale.
• Notices: By email or posting on our site. Keep your contact details current.
• Severability: If a term is unenforceable, the rest remain in effect.
• Entire agreement: These Terms + applicable Orders constitute the entire agreement.

15) Contact

• Email: akilbadi194@gmail.com
• Location: Rajkot, Gujarat, India
• Contact form: /contact